After three very helpful, informative, conceptual and practical days of sessions at NTEN’s NTC, my final day was more refreshing and clarifying than I had expected. I chose well, in attending these two sessions.

An exploration of human-centered design

The first, My Dad and Other Real People Designed Our Online Strategy was led by Trista Kendall of the newly rebranded and Danielle Siembieda of Leonardo/ISAST

The session was an exercise in questions, essentially. We talked about who to ask questions of, what questions to ask, and how to make sure you’re asking the right questions. This was all based on their experience leveraging IDEO’s Field Guide to Human-Centered Design to help with their redesign.

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